Frequently asked questions
How long is the Steripod good for?
3 months once it's removed from its package.
What is this text alert?
If you sign up for text alerts at 844.725.7637 you will get a text reminder to refresh your steripod in 3 months. You will get 2 texts every 3 months. We wont sell your data. You can cancel at any time by texting the word STOP.
Where is the product made?
This product is made in Mexico.
Does the product have an expiration date?
The product has an expiration date above the UPC code.
Can I use Steripod on an electric toothbrush?
Steripods will clip onto most standard and electric toothbrushes.
Where is the lot number located?
Lot number is located on the back of packaging above the UPC code.
What are the directions for use?
Rinse toothbrush after using and shake off excess water. Clip the Steripod onto your toothbrush. Rinse the toothbrush again before using. Replace steripod and your toothbrush every 3 months
How do I open it?
On the back of the packaging you will find that the product has small cuts to make the cardboard easy to peel back. It has a small dip finger cut up to pull. After removing the cardboard the whole unit pod will pop out. The pod plastic container has a foil safety seal on the back. You punch the foil down and pull back the foil to remove the pod from the plastic mold. Be careful when removing the foil.
Why is my toothbrush green/yellow, why is it leaking?
When there’s too much moisture inside the Steripod, the tablet may leak non-toxic food-grade coloring. To help prevent this, please make sure you remove excess water from your toothbrush before placing in the Steripod. Please discard of the Steripod if broken or malfunctioning in any way.
Is the product toxic?
No, this product is non-toxic as long as the label is followed (do not ingest the tablet).
What is thymol?
The thymol tablet in Steripod provides a fresh clean smell.
Is Steripod safe enough to use on my 2 year old child's toothbrush?
Yes, the Steripod is safe for children's toothbrushes. Please use adult supervision. Steripod is not a toy.
If purchasing for traveling, do I still have to replace the Steripod every 3 months even though I will only use it a few times per year?
Yes, you should replace the Steripod every 3 months, as the vapors weaken over time once opened.
Can I wash the Steripod?
No. You should not submerge your Steripod in water.
What if my Steripod becomes discolored?
You should discard your Steripod if it becomes discolored.
Can I travel with Steripod?
Yes. Steripod is safe to travel with and will keep your toothbrush protected from soap, dirt, and hair in the travel bag.
Where can I buy a Steripod in Canada?
Walmart and Loblaws.
Is the kids Steripod a different size than the regular?
No, the kids Steripod is the same size as the regular.
Can I use my Steripod past 3 months for covering my toothbrush?
Yes, you can continue to use your Steripod past 3 months; however, it will not keep your toothbrush smelling clean and fresh. The vapors weaken over time.
Can I still use the Steripod if it gets submerged in water?
No, do not submerge the Steripod in water. If the Steripod is broken or malfunctioning in any way, discard immediately.
Does Steripod have a return and recycle program?
Not at this time. The tablet secured inside the Steripod is not designed to be removed or recycled. However, we understand the concern about plastic waste and will continue to explore options to support this idea.
Can I use the Steripod for my dog's toothbrush?
Please consult your veterinarian on whether or not to use the Steripod for your dog’s toothbrush.
Is Steripod Gluten free?
Is Steripod BPA free?
What scents are available for Steripod?
Peppermint, Orange, Strawberry, and Thymol.